Printer not responding

[shaulanthony]

I keep getting this message, my MX922 is not printing

[shadowsports]

Greetings,

More information is needed.

How is the device connected and to what?

What OS are you running?

[shaulanthony]

Thanks for the response. It is conected to the router and running on windows

[shaulanthony]

It's just a generic message that says printer not responding

[Patrick]

Hi shaulanthony,

Are you using your PIXMA MX922 wirelessly?

or do you have your PIXMA MX922 connected to your router with an ethernet cable?