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Printer not printing from computer. if pushing the maintenance button on printer till the lower case

micha_eleric
Apprentice

Printer not printing from computer. if pushing the maintenance button on printer till the lower case u displays, then push start/black button, it will print a head alignment page. black, blue,red,and green are printed.

 

i changed the ink cartage, printed about 8 test pages from computer, then all it did was send print job to print que, empty print que, printer never tried to get paper.

 

why will printer print a page from the printer, but will not print from the computer?

 

have reset printer by holding reset, then holding power, then pushing reset twice, then releasing power. a couple other steps that i found on a few sites saying how to reset, but still would not print from computer.

 

MP280

1 REPLY 1

Jason
Whiz

Hi,

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

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