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Printer MX712 will not turn on

lazlo
Apprentice

my printer said that the cyan color cartridge was low, so I replaced it and closed the lid. It powered down and will not turn on.

1 REPLY 1

James_C
Moderator
Moderator

Hi Lazlo

 

Make sure all cables are securely connected.  Addtionally, try taking the unit into another room and try plugging it into another power source to see if the unit will power up.  If the unit is plugged into a surge protector try plugging it directly into the power outlet. 

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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