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Please Help! my new MX472 scan has a black line in document feeder (SOLVED)

qdv206
Apprentice

I have no idea what to do or how to clean it. Everytime it scan using the automatic document feeder it has a black line going vertical on the left going straight down. How do I get rid of it? Thank yoU!

 

here is what it look like

a black line going down

1 REPLY 1

qdv206
Apprentice

I took the top out and clean the glass and the black line is gone

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