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Pixmar TR4522 is stuck on 4x6 picture print.

lsbutler7355
Apprentice

I have gone to the settings a hundred times to change settings and it looks good until I print then it prints a full size page in a 4x6 area.  When I first open the utility page it automatically shows 4x6 even though I have saved 8.5x11.  I put it regular paper and it shows glossy.  I've just used 30 sheets of paper trying to fix this. Can anyone help please?

2 REPLIES 2

Darius
Whiz

Hi lsbutler7355.

 

To help identify the cause, please let me know what operating system is on the computer or mobile device from which you are printing, as well as the app or program used.

 

If you need immediate assistance with this issue, please contact us using the numbers and information at http://Canon.us/ContactLI

I deleted the print picture part of the program and the printer is now printing 8.5x11.  I am using Windows 10. 

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