11-11-2012 09:00 PM
11-13-2012 10:03 AM
Hello dotbar,
To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes. Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on.
If the issue persists, please contact a technical support representative at 1-800-652-2666 between the hours of 10AM and 10PM EST, Monday - Friday for additional help with this issue.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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