Hi pikabird,
There is a program that comes with the printer called Easy-PhotoPrint that Canon developed to easily print quality photos from their printers. Printing from this program usually results in the colors appearing as they should. To access the Easy-PhotoPrint application, please do the following:
1. Go to your START menu and select ALL PROGRAMS, then click on the CANON UTILITIES folder.
2. Inside of the Canon Utilities folder, you should see a folder for EASY-PHOTOPRINT. Inside of that folder, you should see a program for EASY-PHOTOPRINT; please click on that to launch the application.
3. Once inside of the application, you will see a folder structure on the left-hand side where you can select a photo or image. Please navigate to the location of the photo/image you would like to print. When you do, all available images in that location should appear in the right pane of the window. Please note: If a screen appears with options to Photo-Print, Create an Album, Sticker Print, etc., please select the PHOTO-PRINT option to view the area with the folder structure.
4. Underneath each of the photos appearing in the right pane of the window, you will see an up and down arrow, as well as a "0". Please click the UP arrow once underneath the image you would like to select, then click the PAPER SELECTION tab at the top of the window.
5. On the PAPER SELECTION TAB, please select the PRINTER, PAPER SOURCE, PAPER SIZE, and MEDIA TYPE, then click the LAYOUT/PRINT tab at the top of the window.
6. Please select the desired layout from the left-hand pane of the window. When you do, a preview of what the image should look like when printed will appear in the right-hand pane of the window.
7. Once you have selected a layout, please click the PRINT button. The photo/image should print.
If you do not have Easy-PhotoPrint installed on your computer, you can download it from our website. Please click here to go to the Drivers and Software page for the PIXMA iP8720. Once on the initial download page for your model, please do the following:
1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
2. Next, please click on the red arrow next to the "SOFTWARE" section and click the EASY-PHOTOPRINT file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
Once the program is downloaded, please double-click on it and follow the prompts to install it on your computer.
Hope this helps!
This didn't answer your question or issue? Please call or email us using one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
