Pixma TR8620 red text prints yellow

[talkstoself]

Hi,

My reliable PX #TR8620 runs on windows, has me lost this a.m.  I was spoiled by decades of Canon support....

The problem: Red text appears yellow on the printed page.

I ran the nozzle check - it said no problem.

I ran an alignment  - but I don't know how to interpret it.

Any help would be very much appreciated!

lf

[Patrick]

Hi talkstoself,

Please follow the steps on this page to resolve the printing issue you are experiencing with your PIXMA TR8620:

TR8600 series > Maintenance > If Printing Is Incorrect

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR8620 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.