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PIXMA MX492 - Orange Error Light Lit

amy621
Apprentice

I have a Canon MX492 printer. The orange light above the triangle is lit. I have changed the ink (it is the right Canon ink) and checked to see if there is any paper obstruction, there is none. I am not tech savvy enough to figure out from here. Can anyone help me please??  Thank you so much!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi amy621,

When the orange error light is lit on your PIXMA MX492, a Support Code will appear on your printer's display.

Please take note of the code that appears and then use the link below to find that code and then perform the recommended actions to resolve it:

PIXMA MX490 series - List of Support Codes 

 

 

 

 

 

 

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