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Pixma Printer TS6120 "Support Code 5011"

Suleene
Apprentice

Pixma Printer TS6120 "Support Code 5011"

 

"Printer error has occurred. Follow the steps below.

1. Cancel printing, then turn the device off.

2. Turn the device on again. If problem persists, see the manual and contact the serice center.

Well...

New printer. I am not printing. I just tured it on. I have brand new ink cartridges in the printer too.

Manual does not help.

Technical support is closed.

1 REPLY 1

Danny
Moderator
Moderator

Hi, Suleene!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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