Pixma Mg6200

[JanetM]

Just got windows 8.1 with touch screen.  Scanner was not working correctly.  Uninstalled printer and cannot reinstall says print drivers in use.

[margotlive]

Did you try downloading the MiniMaster file for the printer and reinstalling it? I think it says while it's installing that it writes over or deletes files without asking.

[Ramona]

Hi JanetM,

Installing the latest drivers for the printer from the Canon USA website should allow you to reinstall the printer.  Please click here to go to the Drivers and Software page for the PIXMA MG6220 (uses the PIXMA MG6200 series drivers).  Once on the page for your printer, please follow these steps:

1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click the MINI MASTER SETUP file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

Please double-click on the Mini Master Setup file once it is downloaded to reinstall the printer on your computer

Hope this helps!.

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