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Pixma MX850 frequent error messages

toma
Apprentice

I have a Pixma MX 850.  Have been seeing "The ink absorber is almost full..." error message after performing several deep cleanings.  I have not replaced the ink absorbing pads and am now frequently getting "Error code 5100" and needing to turn off the printer and restart to continue.  Will pad replacement solve this problem or may there be other trouble?  How do I go about getting to and replacing the pads? How do I reset the printer afterwards to cancel triggering error messages?  Greatly appreciate any help.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello toma.

 

For additional assistance with these errors, please contact our support group using the link below for additional assistance.

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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