Pixma MX490

[LoboSolitario]

This just started - when I print? About every 5th line looks like italics, the top half of the line is a hair of from the bottom half. Tried all the maintenance options that are in the printer, head alignment, nozzel clean, etc. Any one got any ideas?

[Patrick]

Hi LoboSolitario,

Based on your description of the issue, it would appear as though the encoder/timing strip in your PIXMA MX490 is dirty or smudged and would need to be cleaned.  To clean the encoder/timing strip, please follow the steps outlined in the following Knowledgebase Article available from Canon's web site:

https://support.usa.canon.com/kb/index?page=content&id=ART164873

After cleaning, please attempt to print again.

[LoboSolitario]

The suggested solution to my problem of alignment of printed lines worked like a charm! Altho how something that far back inside the machine could get dirty is a mystery to me! 🙂 Thanks for the help!