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Pixma MX410- won't print unless I keep changing print color

bizwiz924
Apprentice

I can't print anynore with my Canon MX 410 unless I keep  changing  the "Print Color"  back and forth between Black and Color  I am using Windows 7 and trying to print with Google Chrome

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

Check to make sure that you have adequate levels of ink available in both cartridge slots.

 

If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

 

 

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Have plenty of ink in both cartridges!
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