Pixma MG5750 missing inks when printing

[Rob12345]

Hi All,

I have purchased a new MG5750 which is not printing all the colours even though it is a brand new machine.

I have tried deep cleaning about 10 times but no joy.

I did install wirelessly to begin with thinking that could be the problem but no improvement when wired.

What can I do?

I have not touched the print head, should I have done something with that when I got the printer?

Cheers,

Rob

[Stephen]

Hi, Rob12345!

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA MG5750 isn't sold or supported by our team here at Canon USA. 

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.