05-24-2017 01:47 PM
Went to do some printing this morning and my printer was not printing anything, not even color. I got a notice saying to change out the PGBK Ink, so I did so. I then tried doing a maintenance to see if that was the issue and the nozzle patterns didn't come up. I did a deep cleaning and still nothing is working.
05-24-2017 02:04 PM
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08-21-2017 11:12 PM
10-02-2017 01:37 PM - edited 10-02-2017 01:52 PM
Me too. Colors started going out last week. I have a full Black and full PGBK cartridges installed. Magenta, yellow and blue are low, but should be printing. Today the first page I printed was fine. Second page, black didn't print and only yellow and cyan printed. Third page, nothing. Doesn't matter what color or b/w settings I use. I no longer get any image. If I can't fix, this is going in the garbage can, and I'll go buy a laser printer from some other company.
I have followed the link for "Contact Us" in the first post ... will wait for a reply. Thanks
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