05-06-2022 01:21 PM
I've only had This printer for 5 months and it suddenly won't turn on. I have unplugged and re-plugged it, I tested the printer in a separate plug in another room. Nothing. Suggestions?
05-06-2022 03:09 PM
Hi CS2022,
Your PIXMA MG3620 is still in-warranty, as it was purchased within the past year. Please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in-warranty options. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
12/18/2024: New firmware updates are available.
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