04-13-2017 10:02 AM
Can someone inform me as to how I can reset to default the setting on my MG 6300 printer.
I am getting a Code 300 and I have checked everything and all wiring is plugged in and power is ok too..
Thanks
Clauz
04-13-2017 11:17 AM
Hello.
Is the error occuring on the LCD display of the printer or your computer?
Also, document the exact error that appears when you are unable to print.
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04-14-2017 07:53 AM
Good morning...
Is the error occuring on the LCD display of the printer or your computer? Computer
Copy of the code on computer:
Support Code : 300 The printer does not respond. Make sure that the printer is plugged in, powered-on, and properly connected to your computer.
05-03-2017 03:57 PM
Hello.
Try turning the printer off and back on. Then restart your computer to see if this will refresh the connection.
If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
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