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Pixma G7020 Error Code 1700

waterway
Apprentice

I have a G7020 Pixma printer. The unit is about 3 years old and has worked great until the past week. The printer works correctly if we print from the desktop it's connected to via an ethernet cable. If we print from any device connected via wi-fi, we get code 1700. I checked out the customer support thread for the unit and it isn't very helpful (https://www.usa.canon.com/support/p/pixma-g7020).

 

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

See page 579 of the user guide:

G7000ser_OnlineManual_Win_EN_V01.pdf (canon.com)

shadowsports_0-1712327207244.png

Once the ink absorber is full, the device will require service.

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

david07666
Enthusiast

I suggest you call Canon Support at 1-800-652-2666 and see what they'll offer you. 

 

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