04-05-2024 08:46 AM
I have a G7020 Pixma printer. The unit is about 3 years old and has worked great until the past week. The printer works correctly if we print from the desktop it's connected to via an ethernet cable. If we print from any device connected via wi-fi, we get code 1700. I checked out the customer support thread for the unit and it isn't very helpful (https://www.usa.canon.com/support/p/pixma-g7020).
04-05-2024 10:27 AM
Greetings,
See page 579 of the user guide:
G7000ser_OnlineManual_Win_EN_V01.pdf (canon.com)
Once the ink absorber is full, the device will require service.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
04-23-2024 04:55 PM
I suggest you call Canon Support at 1-800-652-2666 and see what they'll offer you.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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