cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma G3501 ink tank printer has stopped printing magenta

PetaP
Apprentice

Hi!  I had a problem with the black not printing this morning - ran a nozzle head clean and that sorted it.  Then realised that the magenta wasn't printing either.  Have since done a deep clean and nothing.  The ink level is just above the halfway line in all three colour tanks. Have also tried switching on and off again :>D Any ideas?  Thanks, Peta

1 REPLY 1

Porcha
Rising Star

Hi,

 

Welcome to The Canon Forums, and thank you for your inquiry!

 

We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

 

If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

 

 

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Avatar
Announcements