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Pixma G3200 error light blinks 7 times

peassus
Apprentice

I am getting an alternation blinking error between the green power button and the orange error button. I don't have a display so found a possible error on line based on the 7 blinks. If it is the print head, I did try to follow the instructions on Canon to reseat it but the head won't even move when I hold stop key for 5 seconds. I cannot figure this one out at all. Is there any way to reset printer to factory settings? Would that do anything? Any help or suggestions would be very much appreciated....

-Susan

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