Paper tray don't close when turning off printer (Pixma TS8750)

[heisann999]

Hi,

I just bought a Canon Pixma TS8750, and when I turn off the printer, the paper tray stays out. It won't close automatically. And I can't find any button on the panel that closes it, either. Can anyone please help me?

[Tiffany]

Welcome to the forum!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.