PIxma 8500 prints with no ink

[jonblauch]

I have tried all the obvious thinks - I have ink and did a deep clean. However, when printing a test page ( or any thing for that matter) absolutely no ink ends up on the page.  It is not faded - it is completely without any ink.   

Any advice?

Thanks

[shadowsports]

Greetings,

We need some back story please.

New printer, used printer?

Worked / never worked previously?

New ink installed > If nozzle checks and cleaning cycles are blank, this would likely indicate a problem with the printhead.

[jonblauch]

Thanks for engaging. I have had the printer for a long while. I bought it new  ( ~10 years ago - maybe longer) and it has worked well up to this point. I do not use it that often. It was probably 2 months in between a successful print and now, where it is printing no ink at all.  Yes, I have done the Nozzle Check, Cleaning and Deep Cleaning to no success.

It is faily odd to me that it just went fro working to not working in such a binary way. I was suspecting something to do with the print drying due to gap between use, but the fact it is not printing any ink makes that unlikely.

How can I confirm a printer head failure? Is it fixable, or given its age, likely a new printer would make more sense?

THanks