PIXMA prints test page over network (wirelessly) fine. Won't print anything else.

[mfk06850]

Message states "printer is in error state".  Documents remain on print que.  Don't know what is happening or how to fix. Windows 10. Google Chrome browser. New printer installed today. No problem at all printed with USB connection with desk top computer.  Difficulty lies with laptop connected wirelessly. Thanks for any guidance.

[thompk22]

what is the answer to this problem?  I too am experiencing this issue.

[Michael]

Hello.

If the printer was originally set up with a USB connection, the drivers will have to be uninstalled and reinstalled in order to add it wirelessly to your computer.

Visit www.usa.canon.com to access the latest downloads for your product.

If you need additional assistance with this matter, find more help at Contact Us.