05-03-2025 04:58 PM
Hello, I've had this printer for about 7 years now and recently it seems to be having some issues. A few times it would say there were paper jams when there weren't any, it would then also say an ink cartridge is not full when it was, and now it's blinking and error code but my computer cannot see what the code is. It additionally cannot see the ink levels.
I took the print head apart and cleaned everything, tried new ink cartridges and I also cleaned the film strip behind the printer head but that didn't work. I tried to perform a factory reset per what I'm seeing on google but that doesn't seem to be working either.
Any ideas what the issues are or how I could fix it?
05-06-2025 04:13 PM
Hi lockness58,
With your iP8720 powered on, does the error light blink?
If it does, does the power light blink as well?
How many times ?
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
05-06-2025 10:06 PM
Hello,
Yes the error light blinks when the printer is on. No the power light does not also blink with the error light.
Thanks
Frank
05-16-2025 01:18 PM
I also have a canon IP8720 with orange error light and the screen said B200 error. I have changed out the printer head, all the inks but still gave me the same orange error light with B200 error. What can I do ?
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.