PIXMA iP2820 not detected by PC via USB

[Fuzzmaster]

Trying to install Pixma IP2820 printer on Windows 11 pc and driver downloaded from Canon is unable to detect printer attached with USB cable. Please help. Thanks.

[Patrick]

Hi Fuzzmaster,

With your iP2820 on and the USB cable connected, please place your cursor over the Windows button at the bottom of your screen and press the right mouse button.  Click on Device Manager with your left mouse button.

Does your printer appear in the list?

If it does, right click it and remove it.  When it is removed, please disconnect the USB cable and then run the installation again.

If you are unable to locate the driver installer, a direct link to it is here:

iP2800 series Printer Driver Ver. 2.75

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[normadel]

It is somewhat typical to have to install the driver/software BEFORE connecting the printer to the computer. The computer will not see the printer if not done this way.

Is this what your printer's instructions say to do?

Start from scratch. Uninstall all printer apps and driver. Reboot computer. Install software & driver. Connect printer.

Any better?

[JimV]

I recently purchased a new laptop running Windows 11 and had the same issue with my IP2820 printer. I downloaded the latest Windows 11 driver for the printer. I ran the driver but it would always stop at the point where it asked you to connect the printer cable to the USB port and turn it on. It would never detect the printer. I was able to work around this by unpacking the printer driver into a directory. Then going into settings selecting Bluetooth & Devices > Printer & Scanners and then click on Add Device and then Add new device manually. Then select that you have the disk and browse to the directory where you unpacked the printer driver and the driver subdirectory and proceed. This successfully installed the printer driver for me and it is working fine. One thing I should mention the Windows 11 printer driver for the IP2820 will not work on a ARM type processor like a Snapdragon. I found this out the hard way and returned that laptop and bought one instead with an Intel processor