PIXMA TS9521 Pink hue around images

[printwithday]

Ive had my printer since 2021. Every time I do a big print job I do a deep cleaning because I pink hue prints around images, when I do the deep cleaning it makes it way less noticeable but for me I can see it slightly and I feel like I dont need to be doing a deep cleaning every time I goto print. I have changed inks over time and it does not help the problem. Any advice much appreciated

[Patrick]

Hi printwithday,

If you have to perform a printhead cleaning with your PIXMA TS9521 before printing, it would appear that either your PIXMA TS9521's printhead may need replacing or your PIXMA TS9521 would require service.

If you wish to replace the printhead, please note there is no guarantee that doing so will resolve this issue and there are no returns or refunds on parts purchased.  The printhead is available from the Parts Department.  You may contact the Parts Department by dialing 1-866-481-2569.  The hours of operation the Parts Department are 9:00 AM to 7 PM ET, Monday through Friday.  They can provide you with availability and cost.

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.