01-11-2023
01:20 PM
- last edited on
01-11-2023
01:44 PM
by
SamanthaW
01-11-2023 01:28 PM
Hi, Nisey76!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof) and which application you're printing from. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
01-11-2023 01:36 PM
operating system is macOS
01-11-2023 01:36 PM
High Sierra
01-16-2023 12:59 PM
Hi Nisey76,
Please click on the Apple in the upper left corner and then System Preferences.
In System Preferences, click on Printers & Scanners.
Click on the Canon printer one time to select it.
On the right side, what is listed next to "Kind" ?
What kind of document are you printing; PDF, DOC, etc.?
What application are you using to print your document?
Are you using your PIXAM TS9020 wirelessly?
or with a USB cable?
01-16-2023 08:26 PM
Next to Kind: Canon TS9000 series-AirPrint
Doc (anything)
wirelessly
03/02/2023: New Firmware Updates Are Available:
EOS R7 - Version 1.3.0EOS R10 - Version 1.3.02/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.