PIXMA TS7720 LCD screen stuck on Canon logo

[tchula]

Hi, my ts7720 printer turns on and nothing! What I get on the screen is "Canon", and it just sits there dumb! No sounds, no nothing...Just Canon on the screen. This is a fairly new printer, used several times. Is this repairable?

Thank You, Tony

[Patrick]

Hi tchula, 

Because this issue is hardware related, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS7720 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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