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PIXMA TS5320 not printing from Windows 11

aanhouer
Apprentice

Hi, I'm using Windows 11 with a Canon TS5320 I've had a couple of years. Now, when I try to print I just get the message, "Processing...please wait momentarily." I am able to print a test page, but nothing else from my laptop. I haven't downloaded any new software lately, a virus scan shows no issues, and no issues come up when troubleshooting. I can print from my phone. I've removed and reinstalled the driver software a couple of times and reset the printer, but without success. Any thoughts on why it's not printing? Thanks!

1 ACCEPTED SOLUTION

aanhouer
Apprentice

I figured out what was going wrong. I had a VPN set up on my laptop (NetNanny). It must have gone through an automatic update, which messed up my printer settings. After removing the VPN, I can print again. 

View solution in original post

1 REPLY 1

aanhouer
Apprentice

I figured out what was going wrong. I had a VPN set up on my laptop (NetNanny). It must have gone through an automatic update, which messed up my printer settings. After removing the VPN, I can print again. 

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