Hi Mattingly,
The 1702 error involves the waste ink absorber.
The waste ink absorber is a part inside of your printer that absorbs excess ink used in the cleaning and printing operations.
Printing can be performed until the waste ink absorber becomes full.
When the message changes to indicate that the waste ink absorber is full, printing cannot be performed and your printer would need to be serviced.
We are aware that there are many "do-it-yourself" web sites that offer instructions for making this repair.
Replacing the ink absorber is a complicated and potentially messy procedure.
Even if the ink absorber is successfully changed, the ink absorber counter must be reset using a software utility that is not available to the public, as it is proprietary software.
If you are able to find someone locally, please keep in mind that the costs associated with having this service performed may exceed the cost of a brand new printer.
Please unplug the power cord from your PIXMA TS5320 for 24 hours. After that period of time, reconnect the power cord and turn your PIXMA TS5320 on.
If the error persists, your PIXMA TS5320 would require service. If your PIXMA TS5320 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA TS5320 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
If your PIXMA TS5320 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
