PIXMA TS5320 Stuck in Copy Mode

[jimoc]

Any help here? I've tried everything found on the Internet from unplugging for a day to hitting the STOP button while the printer is booting up. All I want to do is print!

[Stephen]

Welcome to the Canon Community!

The Community isn't intended for immediate assistance. If your question is urgent, click HERE to visit your My Canon Account to discover your personalized support options.

Please ensure you've setup your printer following the instructions at https://ij.start.canon/ts5320 

If you're outside the USA, please click HERE for support options. 

[Patrick]

Hi jimoc,

First, let's try a test page to verify that your printer is working correctly.  Please turn your printer on and then follow these steps:

1.  Press the OK button on your printer.

2.  Use the down arrow to select Maintenance and press OK.

3.  Select Nozzle check and press OK.

4.  Select Yes and press OK.

5.  Press OK again.

Did the test page print?  If not, what Support Code appears on your printer's display?

If test page did print, I would need a little more information in order to assist you.

What version of Windows is installed on your computer?
If you are using a Mac, what version of the macOS is installed?

Are you using your PIXMA TS5320 wirelessly?
Or with a USB cable?

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