PIXMA TS5055 - Error code 1020416

[Flydive]

I have a TS5055 and get this error after just one or to scans.  jp.co.canon.ij.scanutilitylite.icadriver error 1020416. I tried to uninstall the program and install again. Also installed ica driver v.4.3.4a (Mac). No succsess. Running macOS 10.15 (Catalina).

[Abel]

Hi, Flydive!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!