PIXMA TS3722 - paper roller not working properly

[zbues]

I went to print something today and the roller started making a loud noise and it won't feed the paper through. I've already checked for debris and gone through the steps to clean it. I looked at the roller and it seems to be crooked. So when it tried to pull in the paper, it just grinds against it. What do I do? I bought the printer around Black Friday last year. Is there a fix for it or can Canon fix it for me? It should still be under warranty.

[Patrick]

Hi zbues,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS3722 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.