Hi Tatyana817,
First, please make sure you are using geniune Canon ink cartridges.
Next, please ensure you are using ink cartridges that are compatible with your PIXMA TS3522. Those are:
PG-275
CL-276
PG-275XL
CL-276XL
Also, both ink cartridges must be inserted. You cannot use the PIXMA TS3522 with only one ink cartridge inserted.
Lastly, please take the ink cartridges out of your printer and look on the bottom of each ink cartridge to make sure that the orange tape was removed.
.
If you have performed these steps with multiple sets of color and black ink cartridges and the E 0 5 error persists, your PIXMA TS3522 would require service.
If your PIXMA TS3522 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA TS3522 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
If your PIXMA TS3522 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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