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PIXMA TS3522 Jamming on Regular-Size Paper

TaliaGunter
Apprentice

TS3522. Printer will print on 4x7 glossy but when I try to use regular size paper, it starts...goes down about 3" and then says jammed. 

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi TaliaGunter,

First, please make sure that the paper is being loaded into your PIXMA TS3522 correctly:

https://ij.manual.canon/ij/webmanual/Manual/All/TS3500%20series/EN/UG/ug-107.html

If the paper still does not feed correctly, next, please check for jammed paper/foreign objects:

https://ij.manual.canon/ij/webmanual/ErrorCode/TS3500%20series/EN/ERR/1300.html?ref=1300

https://ij.manual.canon/ij/webmanual/ErrorCode/TS3500%20series/EN/ERR/err_other0100.html?ref=err_oth...

If plain paper still does not feed correctly into your PIXMA TS3522, it would appear that your PIXMA TS3522 would require service.  If your PIXMA TS3522 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

If your PIXMA TS3522 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.



 

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TaliaGunter
Apprentice

Spoke with service technician. They are sending out a new printer. Mine was only a month old and only used 3 times! Ty Canon!

That new printer will break as well. No "thank you Canon for stiffing me on a printer that only worked three times." 

Now you get to wait for another printer that will promptly break.

The "Canon TS3522" is clearly defective and being sold to people at Walmart who think they're getting a bargain. The second one isn't going to work any better than the first because these printers are defective, it's obvious they know they're defective, and $59 for a printer that breaks in 3 weeks isn't a bargain. It's actually illegal to sell products you know are defective. It's a bait and switch scam.

Buy a real printer.

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