PIXMA TR8620 does not see paper when sending document from computer.

[JoeCIII]

My TR8620 works find copying a page on the scanner , but if you sent anything from computer it responds paper empty.

[StevenMOD]

Hi JoeCIII, 

So we can better assist you, please reply with what operating system you have on your computer (version of Windows or Mac OS X), and what connection method you're using. Any additional details you can provide will only better help our community and product experts assist you.