PIXMA TR4740 not responding

[ttdaddy67]

I have a TR4700 that is not responding.  I have reinstalled it and gone through all the procedures.  It will print a test page but whenever you try to print anything else it keeps saying printer is not responding. It is hooked up by a USB cord so it should not be a network problem.   I don't know what else to do.

[SamanthaW]

Howdy!

Can you please provide the specific model of your printer? You'll see this on the top or front of the printer and it'll be something like TR47xx where the x's are different numbers! 

If this is urgent, please register HERE to see your support options.

[CHERRYVAN]

I just boufht the same printer and the same thing is happening to me UGH

[Stephen]

Hello!

So the community can help you find a solution, we'll need more information:
What is the exact model of your printer?
Which version of Windows or Mac OS are you using?
Have you installed the Canon software and drivers from https://canon.us/ijstart?

The Community isn't intended for immediate assistance. If your question is urgent, click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE for support options. 

[CHERRYVAN]

WINDOWS 11 CANON TR

[CHERRYVAN]

4740

[SamanthaW]

Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA. 

[CHERRYVAN]

YES INSTALLED TWICE