PIXMA TR4570S and TR4670S not printing out blue ink

[AlvinKhoo83]

I had a TR4570S which I have used for couple of years. Out of the sudden, the print outs started looking weird and I thought I have run out of blue ink (did a system print check and found that blue ink was not lacking). After changing a new cartridge, the same problem persisted. This time I thought that it must be the printer being too old and bought a TR4670S instead. However, when I tried printing, I realized that the same issue persisted even on a brand new pixma!!! Need some help and advise on how to solve this issue!!!

[Danny]

Thanks for joining the conversation, AlvinKhoo83! We appreciate the info, though we need to let you know that the PIXMA TR4570S and TR4670S are not supported by our team here at Canon USA since those products aren't available in this country.  If you live outside the United States, please click HERE and select your country to find support in your part of the world.  Your fellow Community members are still welcome to offer their advice.

Thanks for choosing Canon!