PIXMA MX922 grabs extra pages

[clarkbars]

When I'm printing many pages at once, probably most often with Avery brochures (they are very thin), but can be anything that I'm printing a lot of, it grabs 2 pages at once many times through the printing. It will usually actually print about 13 out of 20 as an example, and I have to put the blank ones back through. Is there something I can do to fix this?

[Patrick]

Hi clarkbars,

To resolve the paper feeding issue with your PIXMA MX922, please perform a roller cleaning:

MX922 > Overview of the Machine > Maintenance > Cleaning the Machine > Cleaning the Paper Feed Rolle...

If the issue persists, your PIXMA MX922 may require service.  If your PIXMA MX922 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA MX922 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA MX922 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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