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PIXMA MX922 Support Code B200


I'm looking for help to my MX922 printer. The support code is B200. My printer stopped printing whil

Can anyone help me get my printer working? I'm in need of getting some items printed ASAP.




Product Expert
Product Expert

Hi Nola1,

The B200 error is an indication that your PIXMA MX922 would require service.  If your PIXMA MX922 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:

If your PIXMA MX922 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.






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What I do know that the B200 error can be a failure of the print head. Mine just did the same thing.  I removed the print head and went through a manual cleaning, but it didn't help.  Still was getting the B200 error even after performing the other two things that was suggested.  If I was definitely sure that the B200 error was the print head, I would order one from China as they have them at around $30.00 or so.  Have purchased another printer as I needed one fairly quick from B&H.  The upgrade program through Canon is a 10% discount and free shipping on purchasing another printer from them. I may still order another print head and see what happens as I really loved the functionality and user friendliness on the MX922.  The only replacement (that I guess there is) is a Pixma TS9520.  I purchased one but there are drastic differences in the functionality and user friendliness with it.  I sent an email to Canon in regard to those differences.