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PIXMA MX922 - Printer problems after Windows 10 update


Hello i have canon pixma MX 920. No problems till three windows 10 updates last two days:  KB4522016 FOR .net framework 3.5 4.8.1 zzhz ; SERVICE STACK 10.0.19041.3562; KB5031224. i HAVE CHEcked control  panel and "set as default" bu each time i try to print, I get a FAX BOX that says select address and nothing will print. Just stalls.  Would greatly appreciate any help.  Thanks kindly.




If you believe the issues you are experiencing are due to recent updates, you can remove them using the windows update applet.  

Select Start > Settings > Windows Update > Update history > Uninstall updates . View update history.
On the list that appears, locate the update you want to remove, and then select Uninstall next to it.

Then restart.

Bay Area - CA

~R5 C ( ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Thankyou very much.   I did try that but the uninstall option will not come up for that service stack update i listed above; the other two did unistall but same printer problems!

  • PS:  this an all in one printer faxer scanner cannon.  but since the update when I goto print, the SEND FAX SELECT ADDRESS box pops up on the left not the print/options box if that means anything.  thanks much
click here to view the press release