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PIXMA MX850 Scan when color cartridge's are out of ink?

JBF
Apprentice

Hello, Please advise as to why I am unable to print black and white or scan without the color cartridge's. Thanks.

4 REPLIES 4

Danny
Moderator
Moderator

Hi, JBF!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

Thanks, figured it out. Just have to hold the red triangle button down for a few seconds.

How to proceed scanning if my MX850 scanner out of ink?

Thanks for being active in our community. We are happy to share that it is possible to scan with an empty ink tank or cartridge. To start scanning follow the instructions at the link here: https://canon.us/pixma

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