PIXMA MX340 Produces Yellow Copies

[lv64]

   Have printer set for black ink only of which it does but when copying the printing comes out yellow.

                               Thaks for respone

[Patrick]

Hi lv64,

First, a test should be performed of your PIXMA MX340. The Nozzle Check pattern shows if each print head nozzle is operating properly. Please perform the following steps to print a Nozzle Check pattern:

1. Press the OPEN button to open the Output Tray.

2. Load letter-sized, plain paper in the Auto Sheet Feeder or the Cassette Tray.

3. Press the COPY button.

4. Press the MENU button repeatedly until MAINTENANCE is displayed in the LCD.

5. Press the LEFT or RIGHT ARROW buttons until NOZZLE CHECK is displayed in the LCD, and then press OK. The nozzle check pattern is printed. Please compare your printout to this example:

If the page prints blank, printhead cleanings should be performed. Please follow the instructions below to clean the printhead:

1. Press the MENU button repeatedly until MAINTENANCE is displayed in the LCD.

2. Press the LEFT or RIGHT ARROW buttons until HEAD REFRESHING is displayed in the LCD below MAINTENANCE,

and then press OK.

After 3 or 4 cleanings, print another test page. Does the test page print correctly?  If not, the ink cartridge should be replaced.

If you continue to have difficulties, please explore all of your support options using the following link:

https://canon.us/MyCanonAccount

[falsecut]

This link, http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer goes nowhere.

[StevenMOD]

Hello falsecut,

Thanks for bringing this to our attention! The link has now been updated and you can also find support resources for your printer on it's product page at: https://www.usa.canon.com/support/p/pixma-mx340