05-09-2023 12:03 PM - last edited on 05-09-2023 12:39 PM by Danny
How do I get my printer to work? I plugged the USB into he computer brain and the cord into the wall , but the printer does register
05-09-2023 12:40 PM
Thanks for letting us know what Canon product you've got. The PIXMA MX310 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
05-11-2023 11:59 AM
Have you followed the installation instructions for your printer explicitly? Do you HAVE the software for the printer?
It is very common for setup instructions to say to install the software/driver on the computer BEFORE connecting the USB cable.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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