02-02-2021 04:11 PM
Printer working just fine until above error message appeared. Light use.
Printer head removed and replaced (original) as instructed in Guide and online.
All ink cartridges also replaced.
Suggestions would be appreciated.
02-18-2021 08:29 AM - last edited on 02-19-2021 04:24 PM by Danny
Please reseat the ink tanks and printhead following the steps on this page:
If the error persists, your PIXMA MP600 would require service. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.
02-18-2021 02:29 PM
Instructions to addess issue are very clear but did nothing to resolve the issue.
Have attempted to contact Ugrade Program as suggested.
Multiple calls, wait times for ssistance vary from 32 min to 40 + min.
Yes had been working with Cannon technical support.
02-18-2021 03:36 PM
Requesting a call back from someone in the below referenced Sales Department to discuss Upgrade Program.
Wait time for assistance should include a Cannon return call or call back option.
Seems any time of day you geet put on hold with a wait time message indicate connection in 30-45 min.
I am interested in the Upgrade Program and can be reached at 208-859-2321
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 22.214.171.124
PowerShot SX420 IS - Version 126.96.36.199
PowerShot 620 HS - Version 188.8.131.52
PowerShot SX720 HS - Version 184.108.40.206
PowerShot G1X Mark III - Version 220.127.116.11
PowerShot G7X Mark II - Version 18.104.22.168
PowerShot G9X Mark II - Version 22.214.171.124
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.