02-27-2015 08:50 AM
Firmware upgrade will cause printer crashes. Printer randomly powers down. On power up given caution "Power was not turned off corectly the lat time. Press the (O) button when turning power off."
Have discussed with 2nd level tech support at Canon Canada and it's news to them. I really appreciate the extra ink going down range everytime I power up the printer.
So if you thought the printer powering down was due to your cat....
03-01-2015 04:12 PM
03-02-2015 12:52 AM
Yes an update I did about a week ago has caused my printer to do the same thing. I have been having trouble getting it to print since then.
03-03-2015 01:10 AM
I am having the exact same issue.
03-03-2015 05:07 PM
Canon Canada just called me. They discovered that there was an issue with the firmware. 4.05 is now on the server and available for download.
03-04-2015 09:14 AM
Installed the new firmware, and the printer stayed on all night. I think the fix worked. Thanks Canon and to users who brought the problem to the attention of the right people.
03-04-2015 11:27 AM
awesome updated it and its working good again too, great job everyone!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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