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PIXMA MG7120 Firmware 4.04 warning

tbrass
Apprentice

Firmware upgrade will cause printer crashes.  Printer randomly powers down.  On power up given caution "Power was not turned off corectly the lat time.  Press the (O) button when turning power off."

 

Have discussed with 2nd level tech support at Canon Canada and it's news to them.  I really appreciate the extra ink going down range everytime I power up the printer.

 

So if you thought the printer powering down was due to your cat....

6 REPLIES 6

jmohoney
Apprentice
I have the exact same problem. Clearly connected with the firmware update.

desertdj
Apprentice

Yes an update I did about a week ago has caused my printer to do the same thing. I have been having trouble getting it to print since then. 

smhendrix
Apprentice

I am having the exact same issue.

tbrass
Apprentice

Canon Canada just called me.  They discovered that there was an issue with the firmware.  4.05 is now on the server and available for download.

Installed the new firmware, and the printer stayed on all night.  I think the fix worked.  Thanks Canon and to users who brought the problem to the attention of the right people.

awesome updated it and its working good again too, great job everyone!

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