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PIXMA MG5320 says no paper when I have paper

Emmrut
Apprentice

I tried to print a web page wirelessly from my iPad on my canon mg 5320. I have had no problem before. Now it says error, cassette. There is no paper. Load paper then push start. I had plenty of paper loaded. I reloaded and pushed start...same message

61 REPLIES 61

Says "load paper and press OK"  [1003]   How do I fix this error??

canon error 1003 solution

 

Press the HOME button, select SetupDevice settings, and Print settings in this order, and then set Prevent paper double-feed to ON.

 

other

 

Press the HOME button, select SetupDevice settings, and then select cassette incorrect paper detection to No

 

this will solver error 1003

I will also add:

 

The printer works when I print from a phone.

 

The printer gives the 1003 error when I try to print from a Mac

 

 

 

vhicpicker
Apprentice

I just figure it out ... so the default settings for y laptop is "letter" wherein I usually use the a4 size of paper. you just have to go to devices and printers then right-click the installed ir2525 and click printer preference.. then beside the print test page change it to whatever paper you have inside your printer (SIZE) hope it helps ... vic

My printer, MG6620 does not have the setting Plain Paper Feed Settings Adjustment. Anything else I can look for to accomplish the same result?

Tried folding paper (a4) as suggested and followed instructions under device settings, IT WORKED, Thanks

Gunni
Apprentice

I´ve bin dealing with my printer for some months now (maby a year).
It always says no paper, feed paper in and hit the button, I hit the button and it prints. Thing is I sometimes have to do this several times and sometimes I give the papers in the trey a litle push with my finger. It is never missing a paper but it always starts on saying so. Today I desided to fix it and have bin following al sorts of suggestions from those comments above plus what my computer has to offer. But still......"no paper"

CPrinter
Apprentice

This is very annoying especially since I only just bought this printer, certainly does not leave me with a good immpression of Canon. 

 

Anyways there is no issue I can see with this printer at all yet it keep saying low paper or no paper (the paper supply is so full it can't fit any more)  I tried the all of the suggestions in this forum, cleaning, checking the setting etc

 

My printer is the Canon Prixma TR4527 - the setting device setting etc do not mention or allow you to set up anything other then the cassette which I take to mean the part where the paper normally sits. My printer does have a feeder at the top, however like I said no where in the settings does it mentionor allow the printer to take paper from there at all - absloutely nothing and believe me I have spent enough time going through the setting - it simply is not there 

 

So now the printer won't printer and continue to say the same thing over and over again, still no issue that is noticable and the printer does not mention anything else

 

It would be nice if Canon had the ability to show some respect for their customers and at least acknowledged the issues with their own products by putting up suggestions on trouble-shooting  if not the solution to the problem on this and other forums  Honestly I dont have time trying to call them to sit on hold for who knows how long, then remain on the line with them only to be let down in the end and have all of my time wasted, there are some people who work for a living - disappointed indeed 

 

 

I feel I may have to investigate this company more and make sure they do not own or have ties to other printer companies (i.e. HP, Brother etc)  or any other companies at all 

Sometime companies open up other companies, people might refer to them as the sister comp or brother company, parent and child companies. Honestly I am not please and I have already begun to tell people of my horrible experiences with this Canon product, waste of time never mind everything else - this just to make sure I don't get stuck with another Canon lemon again

 

 

DeborahEastwell
Apprentice

@Emmrut wrote:
I tried to print a web page wirelessly from my iPad on my canon mg 5320. I have had no problem before. Now it says error, cassette. There is no paper. Load paper then push start. I had plenty of paper loaded. I reloaded and pushed start...same message

I took out lower paper tray, flipped printer on its side and found that one of the plastic springs was stuck upwards. Gently pushed it back down and hey presto printer works again 😀😀

Broadsword
Apprentice

Hi For those with Printer saying no paper in cassette 2 (Support code 1008) I also had the same problem. I printed 2 pages and ran out of paper, inserted new paper and had the 'No paper in cassette 2 '  problem. I tried various things the forum said with no joy, then I moved the paper up from the back of the cassette by around 12mm (1/2") and now it works fine.

Not sure if things are wearing out a bit but this appears to have done the trick for my MG7550 printer, worth a try if you are still having problems.

 

Ok

 

Cheers

 

Broadsword

 

 

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