PIXMA MG3600-Series Center of Photos are Blank

[wcopel]

When printing photos the eage print fine but the center is blank. Please help.

[Stephen]

Hello!

So that the Community can help you better, we will need to know exactly what model printer you're using (it's usually on the top or front of the unit), any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options. 

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

[wcopel]

Windows 10 printer mg 36000 no error messages. Photos prints on edges but center of paper is blank.

[wcopel]

When printing photos I get a coplete bland in center of paper edges of photo print fine.

[Patrick]

Hi wcopel,

This printing issue is related to the installation of one of the latest updates from Microsoft.

To resolve this, please use Windows Update to update Windows, making sure that KB5001567 and KB5001649 are installed.

[wcopel]

Howe do I install these updates